The solar industry looks vastly different to its situation 10 years ago with a dramatic price drop, improved manufacturing processes and solar becoming a much more affordable alternative to traditional energy usage.
But that still hasn’t stopped some companies from going under.
A nationwide failure of numerous solar companies has led to an epidemic of installed systems without their original retailers around to maintain and replace them. These systems are thus ‘orphaned’, and there are currently between 480 000 to 600 000 orphaned systems on roofs across Australia. With no parent solar company to maintain them, people are left with no recourse and worthless warranties if their systems fail.
And when it comes to warranty, it only works if the solar company you purchase from is still around.
Why is this happening?
The main reason why solar companies go bankrupt is because of poor business practices and management. Whilst a customer might be over the moon about a relatively cheaper option, it often means the retailer is cutting corners. After hiring poorly qualified sub-contractors to install your shoddily manufactured equipment, your solar panels become more nuisance than redeemer.
Unfortunately, as companies go into liquidation, so too do their solar warranties. This leaves their customers with very few options moving forward. They must scrap their entire system and start fresh with a new solar provider. This is extremely costly and could have been prevented if only they had chosen a stable solar provider.
What should you look for when choosing a solar provider?
- Researching is a critical and often overlooked aspect of ensuring that the retailer you choose is the best quality provider for your solar needs.
This includes doing a background check, as well as confirming that the company has been around for at least 5 years. Solahart has been around for over 6 decades, dedicating our immeasurable experience to helping our customers choose quality products that last.
- Read reviews and see what other customers are saying about your preferred solar provider.
Are they happy with the service? How does the solar company engage with them? How do they handle disputes?
Our reputation has been built on good old-fashioned quality products and services. Committed to quality for over 60 years, we have been setting the solar standard in Australia. Our relationship with our customers is one of trust and support, and we will continue to nurture it for a long time to come.
- Choose retailers approved by the Clean Energy Council (CEC) of Australia.
A voluntary scheme aiming to lift the bar higher in terms of government and industry regulations, this accreditation acknowledges solar panel retailers who are committed to industry best practice, quality workmanship, and excellent service. Not only is Solahart fully accredited, but we are proud sponsors of CEC, ensuring that no matter your choice in energy providers, it is a reputable and safe one.
- Making sure a brand has an Australian presence is one of the most important factors when choosing a solar provider.
After all, an Australian presence guarantees, by law, any services and support are handled locally. This makes it easier for you to claim your warranty should you run into any problems with your system. Supporting an Australian company not only benefits our economy but ensures that you’re purchasing from a highly reputable and trusted local business run by an eager and experienced team (such as ours)!
Save money, help the environment and improve your lifestyle with energy free from the sun. With over 6 decades worth of case studies and happy customers, we understand the needs and wants of our customers and eagerly anticipate the challenge to connect with new clients in the future.